FAQ
Frequently asked questions
Review how the storefront handles exact identity, RFQ intake, missing data, and supporting documentation without pretending unsupported commercial states.
Buyer guidance
Core storefront questions
Does the storefront publish live stock or live pricing?
No. RoMaks operates an RFQ-first catalog. Product pages can show exact part identity, available documents, and technical context without presenting unconfirmed stock or pricing.
What happens when a datasheet, image, or lifecycle value is missing?
The field remains unavailable until supporting documentation is confirmed. Similar-part data and generic placeholders are not presented as product facts.
How should buyers submit multiple parts?
Use the RFQ basket or BOM-oriented request flow so quantities, manufacturer context, target price, and sourcing notes can move through the commercial workflow together.
Can search handle manufacturer plus part number queries?
Yes. The search experience is designed for exact MPN, normalized MPN, manufacturer plus MPN, manufacturer discovery, category navigation, and controlled facet refinement.
Escalation
When to use assisted sourcing
- Use RFQ when the quantity, lead time, or approval path matters more than simple page browsing.
- Use cross-reference requests when an alternate part must be verified instead of guessed.
- Use manufacturer and category hubs to narrow the field before escalating a large BOM or shortage case.